Hardware Service

Professional hardware service from procurement to maintenance. We take care of your complete hardware infrastructure — servers, workstations, network equipment and more.

Overview

Our hardware service covers the complete management of your IT hardware. From requirements analysis through procurement to installation, maintenance and support — we are your competent partner for all hardware matters, working vendor-independently.

Benefits

Vendor-independent — We work with all leading hardware manufacturers and find the best solution for your specific requirements.

Lifecycle management — From purchase to proper disposal we accompany the complete lifecycle of your hardware.

Fast service — Through maintenance contracts and our own spare parts storage we can respond quickly to failures.

Cost optimization — Professional procurement through partner channels and preventive maintenance minimize hardware costs and downtime.

Proactive monitoring — Hardware monitoring detects impending failures before they occur through temperature, SMART data and performance metrics.

Planning security — Regular asset inventory and lifecycle planning prevents unplanned investments.

Our Process

Requirements Analysis

Determining your hardware requirements based on your business processes and growth goals.

Procurement

Professional hardware procurement through our partner channels at optimal conditions.

Installation & Configuration

Professional installation, configuration and integration into your existing IT infrastructure.

Maintenance & Support

Regular maintenance, monitoring and fast support for emerging hardware problems.

Replacement & Upgrade

Timely planning of hardware replacement and upgrades to maintain performance.

Frequently Asked Questions

Which hardware manufacturers do you work with?

We work vendor-independently with all leading providers: Dell, HP, Lenovo, Cisco, Ubiquiti, Fortinet and many more. Through our partner status with several manufacturers our customers receive attractive conditions.

Do you also offer leasing models for hardware?

Yes, we support you in selecting leasing and financing models for hardware. Benefits: constant monthly costs instead of large one-time investments, always current hardware through short leasing cycles, no balance sheet impact with operating leasing.

How quickly can you respond to hardware failures?

Our response times depend on the service package: Basic: next business day. Professional: 4-8 hours (business hours). Enterprise: 4-hour response 24/7. For critical server infrastructure we recommend the Enterprise package with on-site spare parts storage.

Do you also handle data transfer during hardware changes?

Yes, secure data migration management is part of our hardware service. For workstation upgrades: full data migration including applications, settings and user profiles. For server replacement: coordinated migration with minimal downtime and GDPR-compliant deletion from old hardware.

Interested?

Interested in our Hardware Service service? Contact us for a free initial consultation.

Get in touch

Technologies Used

AMD

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